<table style="border-collapse:collapse; border:none;">
<tr>
<th style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm;  text-align:left; ">&nbsp;</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Concrete reply (1=yes,<br>0=no)</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Concrete reply (1=yes,<br>0=no)</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Concrete reply (1=yes,<br>0=no)</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Concrete reply (1=yes,<br>0=no)</th>
</tr>
<tr>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  text-align:left; ">Predictors</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Complaint (1=yes, 0=no)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.34 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.36 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.34 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.35 <sup>***</sup><br>(0.02)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Normalized negative score</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.61 <sup>***</sup><br>(0.13)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.61 <sup>***</sup><br>(0.13)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Subjecthood citizenship</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.13 <sup>***</sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.13 <sup>***</sup><br>(0.01)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Legal citizenship</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.02 <sup></sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.01 <sup></sup><br>(0.02)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Socialist citizenship</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.05 <sup>***</sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.06 <sup>***</sup><br>(0.01)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Claim containing protest<br>risk</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.08 <sup>***</sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.06 <sup>***</sup><br>(0.01)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Claim From 12345 hotline</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.22 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.21 <sup>***</sup><br>(0.04)</td>
</tr>
<tr>
<td colspan="5" style="font-weight:bold; text-align:left; padding-top:.8em;">Random Effects</td>
</tr>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&sigma;<sup>2</sup></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
</tr>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&tau;<sub>00</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">1.61 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">1.60 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">1.60 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">1.61 <sub>cityid</sub></td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&tau;<sub>11</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.04 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.05 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.04 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.04 <sub>cityid.complaint</sub></td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&rho;<sub>01</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&rho;<sub>01</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">ICC</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.33</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.33</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.33</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.33</td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">N</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">289 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">289 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">289 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">289 <sub>cityid</sub></td>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm; border-top:1px solid;">Observations</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">216223</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">216223</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">216223</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">216223</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">AIC</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">184405.013</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">184327.562</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">184351.924</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">184246.394</td>
</tr>
<tr>
<td colspan="5" style="font-style:italic; border-top:double black; text-align:right;">* p&lt;0.05&nbsp;&nbsp;&nbsp;** p&lt;0.01&nbsp;&nbsp;&nbsp;*** p&lt;0.001</td>
</tr>

</table>

